The Art of Miscommunication

The Underling E-mails His Supervisor
Dear Mr. Maloof,
As my first-line supervisor, I wanted to raise a concern. Today I observed something that I perceived to violate ethical and company guidelines regarding employee conduct.
I observed Tim Montoya arriving two hours late this morning. Then during lunch, he took an extra half hour coming back. On top of that, he left an hour early today. I had a chance to glance at his timesheet he turned in and he wrote down that he attended the full day.
I find Mr. Montoya’s behavior to be damaging to morale as people are seeing that this person is getting away with this. What is management prepared to do to combat the issue of Mr. Montoya’s behavior and repair the perception of the management’s competence?
Thank you,
Walter Troy
Mr. Maloof’s Reply
Walter,
I want to thank you for bringing this to my attention. I’ll handle it.
John
Mr. Maloof’s E-mail to His Supervisor
Alex,
We seem to have a problem with an employee in my division showing up on time and marking up his timesheet. I recommend an investigation. What action, if any, should I take?
John
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30. Apr, 2007 
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