My Apologies to all the Comment Subscribers

10. Aug, 2007 5 Comments - Leave your comment

Thanks to the Subscribe to Comments plugin, commenters on this site can receive notices on when someone else comments on a post. It was brought to my attention by Jeffro2pt0 that our subscription manager was broken. I am very sorry to all of our readers who tried to access their comment subscriptions and couldn’t. This is something I should have tested out, but didn’t. I shall forever have shame cast upon me.

I couldn’t seem to figure out what the issue was and then I realized that perhaps having a static page instead of the default WordPress page was causing the problem. This indeed turned out to be the problem, so I am just posting a quick fix for anybody else that uses a static page, yet finds that the subscription manager doesn’t work.

The Fix

In the ‘Subscribe to Comments’ admin panel, find the options for Subscribed and Entry Author.

For Subscribed, enter this:

You are subscribed to this entry. <a href="[manager_link]&page=index.php">Manage your subscriptions</a>.

For Entry Author, enter this:

You are the author of this entry. <a href="[manager_link]&page=index.php">Manage subscriptions</a>.

Again, I Am Sorry

I know an apology isn’t good enough for some people, so I’m available one time a year for a public lashing. Please stay subscribed for when this might occur.

5 Comments on “My Apologies to all the Comment Subscribers” - Add yours!

Jeffro2pt0 Reply 10. Aug, 2007 at 1:16 am

I don’t know if it’s just me, but its still doing the same thing.
Ronald Huereca Reply 10. Aug, 2007 at 6:54 am

Hmmm, looks like the e-mail address in the URL is being URL Encoded and that is causing the problem. A quick work around I suppose is to change ronalfy%2540domain.com to ronalfy@domain.com in the location bar. I’ll continue to figure out what’s causing this.

Looks like I posted too soon
Ronald Huereca Reply 10. Aug, 2007 at 9:01 pm

Jeffro2pt0,

Apparently this is a major bug. I think I’ve fixed it from our end. Could you please verify if you don’t mind. I apologize to do this to you since this shouldn’t be a reader problem.

For anybody else wanting the fix, you need to find all the text in subscribe-to-comments.php that says ‘wp-subscription-manager’ and also add in ‘&page=index.php’.

You also need to find the function ‘manage_link’ and add:

$link = str_replace(‘%2540′, ‘@’, $link);

around line 762 before the if statements.
Jeffro2pt0 Reply 10. Aug, 2007 at 9:11 pm

Ok. The subscription manager now appears for me when I click the link in the email. Nice job!
Ronald Huereca Reply 10. Aug, 2007 at 9:24 pm

Thanks Jeffro2pt0,

I’ve added a thread to the WordPress support forum with the issue/fix, and contacted the plugin author.