[...] same time, however, I wonder if it is a good idea to make a customer, or anyone else, go through an additional layer of customer reader action in order to actually respond to them? I see a very interesting implementation for this: by default, [...]

hi nice post, i enjoyed it

[...] includes making readers go through unnecessary headaches in order for you to gain a lot, while readers do not get as [...]

I personally don’t require registration on my sites, but I know a lot of people that do.

The #1 reason for this is to help cut down spam. I run wordpress installs and use akismet which does a fairl good job. I catch about 1500 spam comments a week that way. I’d say between 3 and 5 get through which I have to catch manually and mark as spam or delete.

My colleagues that go the registration route have less spam issues. I see the draw.

That same Blogger problem is present on a number of wordpress blogs, although a lot less common. I agree with Michael, it’s very annoying.

Thanks Michael. I’d also like to add, avoid putting typos in your blog title. I had “Avoid the putting” instead of “Avoid putting”. And it sat up here all day.

I agree with you on every single point here. Blogger in particular! And it gets ten times worse when you want to comment with an account other than your main Google account.

I have a Google address that lets me use all of their great services, but I never read the email etc. (I have enough other addresses with a Google one…). I never comment with that address, so Blogger would have me sign out of it, or fill in my details for every single comment…

Nightmare. I rarely comment on Blogger because of it.